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Podium Sportsmart

User Centred Design Strategy

Challenges

Podium Analytics needed a user-centred design for their SportSmart ecosystem, a suite of apps to help players, parents, teachers, coaches, and medical professionals track sports injuries in children, support safe recovery, and prevent long-term impacts on their future sports activities.  

  • Need for a user-friendly injury reporting system. 

  • Requirement to serve diverse stakeholders. 

  • Ensure apps support repeat, long term engagement. 

 

The Outcome

Konekt partnered with Podium Analytics to create a user-centred design for the SportSmart ecosystem. This approach ensured the tools effectively met stakeholder needs, managed and reported sports injuries in children, and drove app adoption, while also building a valuable data set for future injury prevention insights. 

  • Intuitive apps that meet the needs of diverse users. 

  • Effective injury reporting and monitoring tools. 

  • Enhanced user engagement through tailored design. 

  • Improved recovery outcomes for young athletes. 

Getting to Grips with Target Audiences

We facilitated workshops to uncover the key drivers behind customer behaviour and generate innovative solutions.

Developing Empathy

Adopting a user-centred design approach requires empathy for your users to create solutions that truly work.

Elevated Design

Our UI design team developed a comprehensive design system to enhance the entire digital experience across the website and app suite.

The Solution

Discovery

We initiated the project with workshops involving key stakeholders to fully understand the needs and challenges faced by players, parents, teachers, coaches, and medical professionals. This deep dive allowed us to map out user journeys, identify pain points, and establish clear objectives for each app within the SportSmart ecosystem. 

  • Stakeholder Workshops 

  • User Journey Mapping 

  • Needs & Pain Points Analysis 

  • Objective Setting 

Solution Design & Planning

We designed a strategy for each app, focusing on user-friendly interfaces tailored to stakeholders' needs. High-level blueprints for the injury reporting app, player/parent portal, resource hub, and growth spurt calculator ensured seamless integration within the SportSmart ecosystem. 

  • User-Centred Design Strategy 

  • App Blueprints & Prototyping 

  • Tailored Functionality for Stakeholders 

  • SSO Ecosystem Integration Planning 

Strategic recommendations

We provided Podium Analytics with a strategic roadmap for developing the SportSmart ecosystem, optimising user engagement, and adding new features. We also presented User-Centred Design to the entire organisation, ensuring everyone understood and embraced the approach. 

  • Ongoing Development Roadmap 

  • User Engagement Optimisation 

Solving your business challenges starts with a conversation.

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