I have an existing product, have a prototype of a product I will create, and would like to conduct real-world user testing to validate my product idea or highlight improvements that can be made.
Overview
Our User Research packages make sure your digital product meets your audience's needs. By working with your users and understanding their needs and goals, we align your product with what your customers actually want and optimise the chances of success.
Our user research service helps you understand what real users require and how they interact with your product. Identifying valued features, pinpointing areas for improvement, and providing valuable insights. You will receive a detailed report with findings and actionable recommendations to boost your project's success.
We conduct detailed user research through structured interviews, usability tests, interviews and surveys. By bringing your product prototypes, interactive demos, or MVPs directly to your users, we collect valuable feedback and uncover deep insights into user behaviours, preferences, and pain points.
I want to
- Informed Decision Making.
- Enhanced User Experience.
- Targeted Feature Development.
- Reduced Risk of Failure.
- Improved User Satisfaction.
- Competitive Market Insight.
Our User Testing Process
Our process for conducting user tests, ensures digital products are optimised for real-world usability and user satisfaction.
Planning
Testing
Analysis and Reporting
1
Define objectives, identify key user segments, and scope the research.
2
Plan research methodology
3
Onboard participants, conduct research sessions & collect data
4
Analyse the data
5
Report on the findings with actionable recommendations
User Testing Packages
Pick a User Testing package that suits your needs, or contact us for assistance
Light
- User testing on key user flows
- Basic Usability Report
- Feedback Compilation
- UX Improvement Suggestions
Duration
2 weeks
Price From
£7,500 + VAT
Medium
- Groups of 10-20 users
- In-depth Usability Testing across multiple scenarios
- Comprehensive Feedback Analysis
- Detailed Usability Report including UX/UI insights
- Improvement Plan with prioritisation
Duration
3-4 Weeks
Price From
£15,000 + VAT
Advanced
- Group of 10-20 in-person users
- Mass automated testing also
- Full-Scale Usability Testing with extensive user interactions
- Detailed User Experience Analysis
- Comprehensive Report with UX/UI optimisation strategies
- Strategic Improvement Roadmap with long-term recommendations
Duration
4-5 weeks
Price From
£20,000 + VAT
